Frequently Asked Questions
Yes. Contact us to discuss your business and see how Promptly.AI could be configured for your specific needs.
That’s exactly what we’re here for.
If your business has a unique workflow, specialized requirements, or software that needs to connect with Promptly.AI, we can discuss a customized solution.
Promptly.AI offers different plans depending on the features, integrations, and amount of usage your business requires. Plans can include the AI assistant, knowledge base, lead generation, appointment scheduling, analytics, integrations, monitoring, and ongoing support.
Promptly.AI can be customized for many types of businesses, including trades, contractors, automotive businesses, property management, professional services, hospitality, retail, healthcare-related businesses, and more.
If your business receives customer questions, Promptly.AI may be able to help.
No. We handle the technical side of the setup for you. Once your business information and requirements are collected, we’ll configure and test your AI assistant before putting it to work.
No. Promptly.AI is designed to handle repetitive customer-service and administrative tasks while giving your employees more time to focus on customers and work that requires a human.
Think of it as an additional member of your team that handles the repetitive questions and routine tasks.
Depending on the software you use, Promptly.AI can be integrated with supported CRM, scheduling, email, forms, and other business systems.
Yes. Lead notifications can be configured so your team receives new customer inquiries and the information collected during the conversation.
Yes. Conversation analytics can help you understand the questions customers are asking, what information they’re looking for, and where they may be encountering problems.
Yes. Your business changes, and your AI assistant should change with it. Services, pricing, hours, policies, FAQs, and other information can be updated as your business evolves.
No. We can handle the setup and configuration for you.
We’ll help gather your business information, configure the assistant, organize your knowledge base, and test the system before it goes live.
Yes. Promptly.AI is designed to provide a transparent customer experience. Businesses can choose how the assistant introduces itself and how prominently its AI nature is communicated.
Promptly.AI can be configured to recognize when a question requires human assistance. It can then collect the customer’s information and pass the conversation or request to your team.
Promptly.AI can gather the information needed for a quote and guide customers through your quote-request process. For businesses that require a human to review pricing, the AI can collect the details and send the request to your team instead of making an unauthorized quote.
Yes. Promptly.AI can be connected to supported scheduling systems so customers can request or book appointments directly through their conversation with the AI assistant.
Absolutely. Promptly.AI can collect customer information and turn conversations into qualified leads. Depending on your setup, it can collect names, phone numbers, email addresses, locations, service requirements, project details, and other information your team needs.
Yes. Your AI assistant is available around the clock, including evenings, weekends, holidays, and other times when your staff may not be available.
Yes. Promptly.AI is designed to work with your existing website, including WordPress and other popular website platforms. We handle the technical setup so you don’t need to rebuild your website.
Promptly.AI learns from information you provide about your business, including your website, services, FAQs, policies, documents, and other approved information. Your AI assistant then uses that information to have natural conversations with your customers through your website.
Promptly.AI is an AI-powered customer service assistant that helps businesses communicate with customers 24/7. It can answer questions, capture leads, help schedule appointments, collect quote information, and hand conversations off to your team when human assistance is needed.
Promptly can be configured to recognize when a question requires human assistance. It can then collect the customer’s information and pass the conversation or request to your team.
Promptly learns from information you provide about your business, including your website, services, FAQs, policies, documents, and other approved information. Your AI assistant then uses that information to have natural conversations with your customers through your website.
We handle the technical side of the setup for you. Once your business information and requirements are collected, we’ll configure and test your AI assistant before putting it to work.
Promptly is designed to work with your existing website, including WordPress and other popular website platforms. We handle the technical setup so you don’t need to rebuild your website.
Still Have Questions?
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